If you decide to close the account, please transfer out the remaining balance from your Multi-currency wallet(s) before we can process it. Kindly send an account closure request to us at firstname.lastname@example.org after that.
If by any chance you cannot transfer the funds out before the account closure, please provide us with the bank account details in either the director’s own name or the identical company name you have with Neat so we can assist you.
Bank Account Currency
* All bank charges incurred will be deducted from the remaining balance, please make sure the remaining balance is enough to cover the bank charges.
* The cancellation process will take up to 30 days after the initial request.