We're serious about security
We’ve won an award from the Hong Kong government for our account opening processes, and work with the best cybersecurity technology to keep your money safe. Neat holds a Money Lenders License, Money Service Operator Licence, and a TCSP licence here in Hong Kong, and is an FCA-approved EMD agent in the U.K. We also work closely with other regulated partners such as Payrnet (an FCA-authorised Electronic Money Institution in the U.K.) and ePaylinks (an HKMA Stored Value Facility license holder in Hong Kong).
Your money is safe
Depending on the type of account you sign up for, your funds will be held in segregated accounts at licensed banks. We also have stringent AML/CFT procedures which support your collections and payments.
Spend securely with your Neat Card
When it comes to the Neat Card, all your card transactions are processed by the Mastercard® network and are protected by Mastercard® rules and standards. The Neat Card is issued by ePaylinks, a licensed Mastercard® prepaid card issuer in Hong Kong. ePaylinks holds Stored Value Facility license SVF0011.