How do I know if an email is really from Neat?
In most phishing emails, usually, the sender name will be the company it’s pertaining to be, but the actual email address it’s sent from won’t match.
Emails from us at Neat are sent from:
If you’re ever unsure if an email is from us, please don’t hesitate to take a screenshot of the email with the sender details and reach out to our Customer Solutions team to confirm this.
We call ourselves “Neat” or “Neat Limited” but do not go by the name Neat Bank.
If you think you’ve received an email from someone pertaining to be Neat Limited, please let us know so that we can investigate. You can forward that email to firstname.lastname@example.org (Personal Card users) or email@example.com (Neat Account or Business card users). We’re here to help!