When can I receive funds in my Multi-currency wallet

Bank Transfer (Local)

Local transfers usually arrive on the same business day or the next business day, depending on the transfer method used by the remitter (standard or express). If the transfer was made after the daily cut-off time (time varies per bank) it may take up to 2 business days.

Bank Transfer (International)

International transfers usually take around 1 week to arrive, but it depends on the country and bank the funds are coming from. Please contact us if you would like us to check up on any transfers.

Cash and Cheques

At the moment, Neat does not support receiving payments by cash or cheques.

In the circumstances that any cash or cheque deposits are made into your Multi-currency wallet, the return of funds to the sender’s account could take up to several weeks.

Customers can make payment to you via local or international bank transfers, and you can also receive payments from payments gateways. 

The above information is applicable to Neat Business only.