The Mastercard card limit is lower than your Neat Account limit(s), but you can add more funds to your Mastercard card(s) at any time from the Neat Business Dashboard.
*Please note that we've paused tier upgrade request after 07 Sep 2020 and the active cards will remain in existing tier until further notice.
Tier 3 (card limit) *As updated on 09/09/2020
In order to be upgraded to Tier 3, you will need to make a request to our Customer Solutions team to have a "T3 form" issued out via "Submit a request". Tier 3 upgrades are usually processed within a week from the receipt of the submitted form.
HKD Card Limit
Card Annual Limit |
|
HK$200,000 |
HKD Balance |
Maximum Balance |
HK$100,000 |
Top-up |
Minimum Top-up |
HK$100 |
|
Annual top-up limit |
HK$200,000 |
Card transactions |
Limit per transaction |
HK$100,000 |
|
Annual limit |
HK$200,000 |
ATM withdrawal |
Limit per transaction |
HK$8,000 |
|
Daily limit |
HK$20,000 |
|
Annual limit |
HK$200,000 |
There are 2 types of limits:
-
Transaction limit & 2) Top-up limit, both the limits are HK$200,000 for T3 cardholders.
Transaction Limit: Includes card payments, P2P transfers & ATM withdrawals
Top-up Limit: Refers to top-up only.
*Please note HK$200,000 is a shared limit for all transaction limits. If the cardholder had two cards with different currencies, they share annual limits and it will be calculated automatically with the exchange rate. Also, note that 2% of ATM withdrawal fee is also included in the ATM withdrawal limit.
USD Card Limit
Card Annual Limit |
|
US$26,000 |
USD Balance |
Maximum Balance |
US$13,000 |
Top-up |
Minimum top-up |
US$350 |
|
Annual top-up limit |
US$26,000 |
Card transactions |
Limit per transaction |
US$13,000 |
|
Annual limit |
US$26,000 |
ATM withdrawal |
Limit per transaction |
US$1,000 |
|
Daily limit |
US$2,500 |
|
Annual limit |
US$26,000 |
There are 2 types of limits:
-
Transaction limit & 2) Top-up limit, both the limits are US$26,000 for T3 cardholders.
Transaction Limit: Includes card payments, P2P transfers & ATM withdrawals
Top-up Limit: Refers to top-up only.
*Please note US$26,000 is a shared limit for all transaction limits. If the cardholder had two cards with different currencies, they share annual limits and it will be calculated automatically with the exchange rate. Also, note that 2% of ATM withdrawal fee is also included in the ATM withdrawal limit
Tier 2 (card limit)
You will be upgraded to Tier 2 within 1 business week after card activation.
HKD Card Limit
HKD Balance |
Maximum Balance |
HK$50,000 |
Top-up |
Minimum top-up |
HK$100 |
|
Annual top-up limit |
HK$50,000 |
Card transactions |
Limit per transaction |
HK$50,000 |
|
Annual limit |
HK$50,000 |
ATM withdrawal |
Limit per transaction |
HK$8,000 |
|
Daily limit |
HK$8,000 |
|
Annual limit |
HK$8,000 |
USD Card limit
USD Balance |
Maximum Balance |
US$6,000 |
Top-up |
Minimum top-up |
US$350 |
|
Annual top-up limit |
US$6,000 |
Card transactions |
Limit per transaction |
US$6,000 |
|
Annual limit |
US$6,000 |
ATM withdrawal |
Limit per transaction |
US$1,000 |
|
Daily limit |
US$1,000 |
|
Annual limit |
US$1,000 |
*Please note that 2% of ATM withdrawal fee is also included in the ATM withdrawal limit.
Please note, all users, except those below 18 years old, are usually upgraded to T2 within 1 business week after the card was successfully activated.
You don't need to do anything on your end as it's processed automatically by our services provider.
Tier 1 (card limit)
By default, your card will be in tier 1 after the initial activation.
HKD Card Limit
HKD Balance |
Maximum Balance |
HK$3,000 |
Top-up |
Minimum top-up |
HK$100 |
|
Annual top-up limit |
HK$25,000 |
Card transactions |
Limit per transaction |
HK$3,000 |
|
Annual limit |
HK$25,000 |
ATM withdrawal |
Not available |
Not available |
USD Card limit
USD Balance |
Maximum Balance |
US$6,000 |
Top-up |
Minimum top-up |
US$350 |
|
Annual top-up limit |
US$3,000 |
Card transactions |
Limit per transaction |
US$350 |
|
Annual limit |
US$3,000 |
ATM withdrawal |
Not available |
Not available |
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