Where can I find collection instructions to send to my payers

To view your collection instructions, please follow the below steps:

1. Log into your Neat dashboard

2. Click on the currency you would like to generate the collection instructions for

3. Choose the 'View Collection Info' tab

4. Click on 'Copy to clipboard'

Collection instructions for USD & HKD wallet will have and require the prefix "NEAT" in front of your business name. 

While for EUR & GBP, the collection instructions are in your company name (“NEAT” prefix not needed).

Please make sure to provide the correct payment instructions for payments to your Neat wallet.