What is a Payout Account?

You can continue to collect incoming payments in your Neat wallet, but you should move funds received as soon as possible and in no longer than 90 days. You can do this easily by making regular outgoing payments and card transactions.

However, if we see your funds have been sitting in your Neat wallet for too long (over 90 days), we’ll notify you in advance so you can make a payment. If the funds continue to remain after our notifications, then the funds will be automatically transferred to a payout account of your choice. A payout account can be an account with a bank (e.g. HSBC, Citibank, etc.) or a non-bank service provider (e.g. Transferwise, Revolut, N26, etc.), which you can add to your Profile, under Payout Account.

Please note that outgoing fees will apply to the payout transaction - refer to fees here.