Why are there restrictions on how long I can hold my funds in the Neat Multi-currency Wallet?

We support you collect your incoming payments, but your funds can not be held indefinitely.

You can continue to collect incoming payments in your Neat wallet, but you should move any funds received as soon as possible and in no longer than 90 days. You can do this easily by making regular outgoing payments and card transactions.

Please see our Hong Kong Terms for more on the withdrawal of funds from your Neat Multi-currency Wallet.

Neat’s Hong Kong arm, Neat Limited, is a holder of Money Service Operator Licence (19-06-02796), Trust or Company Service Provider Licence (TC006452) and Money Lender’s Licence (No. 1087/2021) in Hong Kong.