How to keep my data safe online?

Whether shopping, banking or managing your inbox, here are some tips to keep you and your data safe in the digital space: 

• Keep your Neat app and mobile OS updated with the latest bug fixes.

• Use fingerprint scanning or facial recognition to log in.

• Create strong passwords with letters, numbers and symbols - and never use the same one across multiple accounts.

• Never post sensitive personal information online via social media platforms.

• Be careful with public or shared Wi-Fi connections - always choose secure WPA2 connections.

• Choose email providers with security and spam filters.

• Shop only at trusted websites of well-known retailers.

• Check that websites are secure - look for the lock by the URL and examine the credentials with a simple click.

If you believe your account is compromised in any way, please contact our Customer Service team immediately.