Notice of Claim
Written notice of claim must be given no later than ninety (90) days from the date of the incident. Failure to give notice to the claims department listed below, within ninety (90) days from the date of the incident may result in a denial of the claim.
To file a claim, call or send a claim notification email to:
AIG Insurance Hong Kong Limited Claims Department
7/F One Island East, 18 Westlands Road
Island East, Hong Kong
Tel: (852) 3666 7090
Languages Supported: English/Cantonese
Call Centre Hours: 9:00 am to 5:30 pm HKT Monday to Friday (except Public Holidays)
Email: claims.hk@aig.com
(The Neat Visa card is only available for Hong Kong customers)
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