Your funds are held in segregated bank accounts at licensed banks. Depending on the type of currency wallet you sign up for, your funds will be stored in Hong Kong or the United Kingdom, in accordance with a robust safeguarding policy.
This means that even if something happens to Neat, your funds are safe.
Moreover, we’ve won an award from the Hong Kong government for our account opening processes, and work with the best cybersecurity technology to keep your money safe.
Neat holds a Money Lenders License, Money Service Operator Licence, and a TCSP licence here in Hong Kong, and is an FCA-approved EMD agent in the United Kingdom.
We also work closely with other regulated partners such as Payrnet (an FCA-authorised Electronic Money Institution in the U.K.) and ePaylinks (an HKMA Stored Value Facility license holder in Hong Kong).