How do I cancel my Neat Visa card?

Business admin & Card Holder are able to cancel the card(s).

The admin can cancel the card(s) via the Neat Dashboard.

Steps as below: 

1. Log into the Neat Dashboard

2. Go to "Cards" 

3. Choose the card you would like to cancel

4. Click "Cancel Card"  
   

The Card Holder can cancel the card(s) via the Neat App.

Steps as below: 

1. Log into the NeatApp

2. Go to "Cards" 

3. Click “Manage”

4. Click "Cancel and Replace" & select a Reason 

Cancellation does not affect any transactions that have been authorised but not settled yet.

Please unbind the cancelled card from any merchants that you are using for regular or recurrence transactions.