Only Business admin is able to cancel the card(s).
The admin can cancel the card(s) via the Neat Dashboard.
Steps as below:
Log into the
Go to "Cards"
Choose the card you would like to cancel
Click "Cancel Card"
As long as all pending transactions are settled, the remaining balance will be returned to the Neat Wallet within 7 business days from the date of the card cancellation.
(The Neat Visa card is only available for Hong Kong customers)