How do I cancel my Neat Visa card?

Business admin & Card Holder are able to cancel the card(s).

The admin can cancel the card(s) via the Neat Dashboard.

Steps as below: 

1. Log into the Neat Dashboard

2. Go to "Cards" 

3. Choose the card you would like to cancel

4. Click "Cancel Card"  
   

The Card Holder can cancel the card(s) via the Neat App.

Steps as below: 

1. Log into the NeatApp

2. Go to "Cards" 

3. Click “Manage”

4. Click "Cancel and Replace" & select a Reason.  

As long as all pending transactions are settled, the remaining balance will be returned to the Neat Wallet within 1 business day from the date of the card cancellation.