How do I disable and enable my card?

For Card Holder, you can easily disable and enable your card(s) via the Neat app. 

Steps as below:

1. Log in to Neat App

2. Go to “Cards”

3. Click “Manage”

4. Click “Temporarily Disable” / “Enable Card”

5. Enter your 6-digit PIN
   

For Business Admin, you can easily disable and enable card(s) via the Neat Dashboard. 

Steps as below:

1. Log in to Neat Dashboard

2. Go to “Cards” & Select the card that you want to disable/enable

3. Click “Manage Card”

4. Click “Temporarily Disable” / “Enable Card” & “Confirm”

OK & Done!