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  1. Neat FAQ
  2. General Inquiries

General Inquiries

Personal

  • What is “Mox x Neat Referral Promotion”?
  • How can I get the cash reward from the “Mox x Neat Referral Promotion”?
  • What if I have successfully opened a Mox Account during the promotion period but have not met the spending requirement?
  • I completed the spending requirement already. Why haven’t I received the cash reward?
  • As an existing Mox customer, can I close my Mox Account and open a new Mox Account to enjoy “Mox x Neat Referral Promotion”?
  • Is a refunded transaction on my Mox Card considered an eligible transaction that will go towards meeting the spending requirement for the “Mox x Neat Referral Promotion”?
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